Terms, Conditions & Policies
I aim to have your items shipped within 1-3 working days, if there is ever a delay I shall let you know ASAP, via email.
UK orders are sent 1st Class via Royal Mail and should take around 1-2 working days to reach you. (With CO-VID it can take up to 3 weeks as Royal Mail are running like it's Christmas (very busy) so please be patient.)
🎄Christmas Shipping Dates in December - Please Read!🎄
I have added the last shipping dates of 2020 for your reference.
|Mon 21st Dec||UK 1st Class|
|Fri 18th Dec
|Belgium, France, Ireland + Luxembourg|
|Wed 16th Dec
|Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland.|
|Sat 12th Dec
|Canada, Czech Republic, Finland, Italy, Poland, Sweden, USA.|
|Fri 11th Dec
|Australia, Eastern Europe (except Poland, Czech Republic & Slovakia), Greece, New Zealand, Turkey.|
|Thur 10th Dec
|Wed 9th Dec
|Africa, Asia, Caribbean, Central and South America, Middle and Far East|
Export & Custom Taxes
If you have purchased items from outside of the EU, you may be liable for taxes/custom fees. The Mimo Yarn Co. is not responsible for delay of items due to customs.
If for any reason you are not happy with your purchase, please contact me within 14 days of purchase via the contact form here.
All returned items should be as they were received for exchange or refund. Customers are liable for postage costs.
I will only use your shipping, billing and address information for;
- To fulfill your order/s
- To contact you regarding your order
- For legal reason (e.g. Paying Taxes)